CASH ON DELIVERY (COD)
DELIVERY OF ORDER
PAYMENTS
SHIPPING
PRICING
Billing Information
Payment Information
RETURNS/EXCHANGE
TECHNICAL PROBLEMS
OTHERS

CASH ON DELIVERY (COD)

Once all items you wish to purchase have been added to your
cart, follow the steps below to pay with COD:

Click ‘Proceed to Checkout’

Fill in the ‘Billing Information’ and ‘Shipping Method’ forms

In the Payment Information form, select “Cash on Delivery” Click on “Place Order”

Note :your Order Number which will be provided to you at the "Thank You" page.

Your package will be delivered via our courier partner

You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.

DELIVERY OF ORDER

PAYMENTS

SHIPPING

PRICING

Billing Information

If you’ve signed in to thecaliford.com.pk, the billing
information will already be entered into the billing information field.

If you haven’t registered with thecaliford.com, you will be required to enter your Name and Address. You will also be offered an easy option to
register at this point if you desire.

At the bottom of both screens, a ‘Ship to this address’ or ‘Ship to different address’ option will be available. This is important if you pay with a credit card and need your product to be shipped to an address different to the one linked to your bank information.

If you select ‘Ship to a different address’ you’ll be taken to a screen titled ‘Shipping Information’ where you will require entering the complete address for where your product is to be shipped to.

Once you’ve completed entering this information, click on the continue
button.

Payment Information

A summary of the information you’ve entered so far for your Billing Information and Shipping Method is shown at the top of the payment information screen. It is important to review this and make any necessary changes. The next section of the Payment Information screen shows you an order summary including the products you ordered, their price, quantity, subtotal, cost of shipping, method and Grand Total. The section next to this lets you select how you’d like to make your payment. For more information on the different types of payment options and their requirements, visit the Payments FAQ section.

RETURNS/EXCHANGE

The customer must take the damaged/faulty item back to the shop from where it was purchased. After the product is checked, the customer will be allowed to take another product as a replacement of the defected one. In case of online orders, you will be required to email photographic evidence of any damaged item at info@califord.com.pk before any claims can be expedited.

If the product is found to be faulty, the customer then needs to courier the item to the Califord warehouse where the customer will be sent another product
of their liking.

Online customers can also have their products exchanged from our network of stores nationwide.

TECHNICAL PROBLEMS

We encourage our customers to place orders on our website. Our
expert technical team ensures that our website functions efficiently at all
times. However, in case of a technical issue with the website, we would request our customers to retry at another time. If the issue persists, please email us at info@califord.com.pk or call us on our helpline 0317-4738119